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Melissa Shingleton, CIC

Melissa Shingleton, CIC

Sales Agent – Personal Lines, Life and Under Age 65 Health

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I joined the agency in October 2018 with my life and health licenses.  I obtained my property and casualty licenses shortly after joining the Encore team, and have been busy learning all I can about insurance.  I had the honor of spending 2 weeks in Erie, PA for intensive training for Erie Insurance’s products and procedures.  Customer service has always been my number one priority, and I enjoy being able to explain the importance of coverages to clients.

I have worked in customer service since I was 15, and have previously managed several bars/restaurants, and I have also been lucky enough to work with a staffing agency for a top local fashion designer. Ensuring our client’s needs are met is at the top of my list!  

I have recently entered into a producer role, and I am so excited for this opportunity to serve our clients. I recently earned my Certified Insurance Counselor designation for property/casualty and life/health, and I am working towards my Trusted Advisor designation this fall!  Let me know how I can help you today!

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