Friendly and ready to help.
Melissa Shingleton, CIC
Sales Agent – Personal Lines, Life and Under Age 65 Health
I joined the agency in October 2018 with my life and health licenses. I obtained my property and casualty licenses shortly after joining the Encore team, and have been busy learning all I can about insurance. I had the honor of spending 2 weeks in Erie, PA for intensive training for Erie Insurance’s products and procedures. Customer service has always been my number one priority, and I enjoy being able to explain the importance of coverages to clients.
I have worked in customer service since I was 15, and have previously managed several bars/restaurants, and I have also been lucky enough to work with a staffing agency for a top local fashion designer. Ensuring our client’s needs are met is at the top of my list!
I have recently entered into a producer role, and I am so excited for this opportunity to serve our clients. I recently earned my Certified Insurance Counselor designation for property/casualty and life/health, and I am working towards my Trusted Advisor designation this fall! Let me know how I can help you today!